Terms of service

Last updated: 11 November 2026

1. Who we are

Mondotable is operated by BHN Consulting (“we”). These terms apply between us and the business that creates a Mondotable account (“you”). Mondotable is a professional service: by signing up you confirm you act for a business, not as a consumer.

2. The service

Mondotable lets restaurants publish multilingual QR menus, receive table and takeaway orders, and use related tools (kitchen screen, floor plan, loyalty card, statistics, emails). Features depend on your plan, as described on the pricing page.

3. Your account

Keep your password confidential and tell us at once if you suspect misuse. You are responsible for what is done with your account, including by team members you invite.

4. Free trial, plans and payment

• Each venue starts with a 15-day free trial with all Pro features. No payment card is needed.
• If you choose a plan during the trial, you keep the remaining trial days: the first payment is due when the trial ends.
• If the trial ends without a plan, the public menu goes offline. Your data is kept and the menu comes back as soon as you subscribe (see section 10 for how long data is kept).
• Plans are billed monthly or yearly in advance, in euros, excluding VAT, through our payment provider Stripe.
• Subscriptions renew automatically at the end of each period until cancelled. You can cancel at any time in Billing; you keep access until the end of the period already paid, without pro-rata refund.
• We announce price changes at least 30 days before they apply to your next renewal.

5. Your content

You remain the owner of your menus, photos and texts and give us the rights needed to host and display them. You are responsible for their accuracy, in particular prices and allergen information, and for having the rights to the images you upload. Automatic translations are suggestions: check them before publishing.

6. Orders and payments from guests

Orders placed through your menu are a contract between you and your guest. Mondotable transmits them but is not a party to the sale, does not take the payment and charges no commission.

7. Acceptable use

Do not use Mondotable for unlawful content, to send unsolicited emails, to break the service’s security or to overload it. We may suspend an account that seriously breaches these rules, after notice unless the breach is urgent.

8. Availability and support

We work to keep Mondotable available and secure but cannot guarantee uninterrupted service. Planned maintenance is done outside busy service hours where possible. Support is by email at support@mondotable.com.

9. Liability

Our total liability is limited to the amounts you paid us in the 12 months before the event, and we are not liable for indirect losses such as lost profit. These limits do not apply to fraud, wilful misconduct or where the law does not allow them.

10. Ending the contract and your data

You can delete your account at any time in Settings. Before that you can download all your data (Settings › Your account › Download my data). After deletion, your data is erased within 30 days, except what we must keep by law (for example invoices).

11. Changes

We may update these terms. We announce significant changes by email at least 30 days in advance; if you do not agree, you can cancel before they apply.

12. Applicable law

These terms are governed by Belgian law. Disputes are brought before the courts of the registered office of BHN Consulting, after an attempt to settle them amicably.

13. Contact

BHN Consulting, Boulevard Prince de Liège 91, 1070 Anderlecht (Bruxelles), Belgique · support@mondotable.com